At AINSLIE WEAR INC, we are committed to providing friendly, professional, and timely customer support. Whether you have questions about our jewelry, need assistance with an order, or would like more information about our policies, our customer service team is happy to assist you.
We value every customer and strive to make your shopping experience as smooth and enjoyable as possible.
Customer Support
If you need assistance, please feel free to contact us using the details below.
Our customer support team is available during the following hours:
Monday – Friday
9:00 AM – 6:00 PM (Mountain Time)
Saturday
10:00 AM – 2:00 PM (Mountain Time)
Sunday & Public Holidays
Closed
If you contact us outside of business hours, we will respond as soon as possible on the next business day.
How We Can Help
Our support team can assist you with:
Product information and recommendations
Order status and tracking
Shipping and delivery inquiries
Returns and exchanges
Refund requests
Payment-related questions
Account assistance
General customer support
We are committed to resolving your questions efficiently and providing clear, helpful communication throughout the process.
Before Contacting Us
To help us process your request more quickly, please include the following information whenever possible:
Your full name
Order number
Email address used to place your order
A detailed description of your inquiry
Photos of the product (if your inquiry relates to a damaged, defective, or incorrect item)
Providing these details allows us to respond more efficiently and offer the best possible assistance.
Business & Partnership Inquiries
For wholesale opportunities, partnership proposals, media requests, or other business-related inquiries, please contact us by email. We will ensure your message is directed to the appropriate department.
Our Commitment
At AINSLIE WEAR INC, customer satisfaction is at the heart of everything we do. From the moment you visit our website to the delivery of your order and beyond, we are dedicated to providing reliable service, secure shopping, and responsive support.
Thank you for choosing AINSLIE WEAR INC. We appreciate your trust and look forward to serving you.
